Is Your Introversion Holding You Back?
How to Survive, Excel and Advance as an
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ABOUT THIS GUIDE
Some questions first:
Introverts: Does your introversion pose challenges for
you in succeeding in your current position or advancing in your
career? Do you have difficulty inserting yourself into
discussions with people who are enthusiastically chatting away?
Would you like to better understand your own introversion and the
extroversion you encounter in others so that you stand a better
chance of attaining your professional goals?
Extroverts: Does the behavior of your introverted co-
workers, colleagues and customers confuse, puzzle or frustrate
you? Do you ever wonder how to draw introverts out? Do they
sometimes seem withdrawn, uninterested and uninvolved? Would you
like to better understand introversion so that you can be more
effective in managing or working with introverts?
The introvert/extrovert dynamic is a complex one. Introverts
and extroverts typically exhibit significant differences in
communication patterns, interaction preferences and work styles.
These differences can cause confusion and frustration in
interacting with each other. Worse, they can lead to
misunderstandings, reduced productivity and flawed outcomes.
These challenges are most pronounced in certain
professions, such as IT, which has a much higher percentage of
introverts than in the general population, while extroverts are
represented in much greater numbers among IT customers.
My primary goal in writing this Guide is to support, encourage
and inspire my fellow introverts. But my hope is that it will
also be of value to extroverts who want to better understand the
introverts they interact or work with. My objectives are to:
- Broaden your understanding of both introversion and
extroversion, so as to better appreciate the differences between
- Describe how extroverts perceive introverts — both the
positive and negative perceptions — and consider what introverts
can do to minimize the negative perceptions and maximize the
- Examine the experiences, challenges, frustrations — and
successes — of introverts in an extroverted world
- Consider ways in which introversion is an asset and ways in
which it is an impediment
- Identify skills that can help introverts survive and thrive
without sacrificing their natural introverted style
- Learn how introverts and extroverts can interact and
communicate so that everyone can do their best work
Here's the table of contents:
Objectives of this Guide
Terminology used in this Guide
The story behind the introverted story
2. Gaining Insight into Yourself and Others
Are you an introvert or extrovert?
Assessing your self-assessment responses
Comparing yourself with your teammates
3. Understanding Introversion and
So what is introversion, anyway?
Research on introversion/extroversion
How these differences play out
4. A Deeper Look at Introversion
Introversion as an impediment
Introversion as an asset
How extroverts perceive introverts — positive perceptions
How extroverts perceive introverts — negative perceptions
Skills that benefit introverts
5. Working Well Together
How introverts can accommodate extroverts
How extroverts can accommodate introverts
How introverts and extroverts can accommodate each other
How introverts can help themselves
6. Related Resources
Workshop on Introverts and Extroverts in the Workplace
Here are some of my articles on introversion and extraversion:
Understanding Introversion and Extraversion
How Introverts & Extraverts Perceive Each Other
Chatterboxes and Cave Dwellers
Also check out these books and ebooks:
Presentation Skills for Technical Professionals: Achieving Excellence
Changing How You Manage and Communicate Change: Focusing on the Human Side of Change
Managing Expectations: Working with People Who Want More, Better, Faster, Sooner, NOW!
Communication Gaps and
How to Close Them
How to Establish Service Level Agreements
40 Frequent Feedback-Gathering Flaws and How to Fix Them
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